Privacy Policy

SMS consent and phone numbers collected/captured for SMS purposes will not be shared, sold, or disclosed with any third parties or any other individual for any type of marketing purposes, or affiliate marketing.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

This Privacy Policy explains how Mold Testing & Removal (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or request our mold inspection and testing services in Philadelphia, PA, Dallas, TX and Fort Worth, TX.

Who We Are

Our website address is https://moldtestingandremoval.com. We are an independent mold inspection and testing company with offices in Philadelphia, Dallas and Fort Worth, serving homeowners, landlords, real estate professionals, and commercial property owners.

Information We Collect

When you contact us, request a free quote, schedule an inspection, or use our website, we may collect the following information:

Your name, phone number, email address, and property address
The reason for your inquiry (e.g., visible mold, musty smell, water damage, real estate transaction)
Photos or details you choose to share about your property
IP address, browser type, and basic device information for security and analytics
Cookies and similar tracking data when you browse our site

How We Use Your Information

We use the information you provide only to:

Respond to your inquiries and quote requests
Schedule and perform mold inspection or testing services
Send appointment confirmations, reminders, and inspection reports
Improve our website, services, and customer experience
Comply with Texas Department of State Health Services regulations and other legal requirements

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to verify use. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes these cookies.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It expires after 1 day.

Embedded Content From Other Websites

Articles on this site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves the same way as if you visited the other website directly. These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content.

We do not sell, rent, or trade your personal information. We may share information only with:

Certified third-party laboratories that analyze mold samples on our behalf
Service providers that help us operate our website, communications, or scheduling
Authorities or regulators when required by Texas or federal law

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.

For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Inspection records, test results, and related documents may be retained for several years to comply with Texas record-keeping requirements and for liability and reference purposes.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Mold samples collected during inspections may be sent to certified independent laboratories for analysis.

If you opt in to receive text messages from Mold Testing & Removal, we will collect and store the date of your consent and your phone number. This information will be used solely to communicate with you regarding our mold inspection services, appointments, reports, and updates. Your text messaging opt-in information will not be shared with any third parties for marketing or promotional purposes.

You can opt out of SMS communications at any time by replying STOP to any message we send. For help, reply HELP or contact us directly. Message and data rates may apply.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: Mold Testing & Removal Main office: 128 Chestnut St #301b, Philadelphia, PA 19106, (215) 586-7368. Dallas: 2031 John West Rd #119, Dallas, TX 75228, (469) 689-0179. Fort Worth: 5208 Airport Fwy #210-0, Fort Worth, TX 76117, (817) 616-8236. Email: [email protected]. Hours: Open 24 hours, 7 days.